Before you submit a request in Terra Dotta, it is
essential that you review your Terra Dotta User Profile and confirm that all your personal information is accurate. Any errors may delay or cause an error in the issuance of your form I-20 or DS-2019 and should be corrected before you submit the request to ISS.
Most personal information in the Terra Dotta systems come from information stored in the university system. Some of this information, taken from your initial application to the university, may transfer over incorrectly. Personal information cannot be verified by an ISS advisor, so it is the
student's responsibility to review their profile and ensure information is correct. Please read the information below on how to identify errors, determine whether they need to be corrected, and what steps are needed to correct them.
You can find a set of Name Standards by SEVP for all nonimmigrant names entered in SEVIS and the relationtionship to names written in passports in Study in the States'
NAME STANDARDS link.
For F-1 and J-1 students, excluding those on a reciprocal exchange: We have created a detailed resource to explain all aspects of your Terra Dotta user profile that may contain an error that would impact our ability to process request. For information on reviewing your personal information and making corrections please visit
https://tamu-iss.terradotta.com/index.cfm?FuseAction=PublicDocuments.View&File_ID=43469.
For J-1 reciprocal exchange students: We have created a detailed resource to explain all aspects of your Terra Dotta user profile that may contain an error that would impact our ability to process request. For information on reviewing your personal information and making corrections please visit
https://tamu-iss.terradotta.com/index.cfm?FuseAction=PublicDocuments.View&File_ID=43476. If you notice information that is needed to be corrected, please contact the Education Abroad Office at:
For students in statuses other than F and J: We have created a detailed resource to explain all aspects of your Terra Dotta user profile that may contain an error that would impact our ability to process request. For information on reviewing your personal information and making corrections please visit
https://tamu-iss.terradotta.com/index.cfm?FuseAction=PublicDocuments.View&File_ID=43489.
For graduate students in Mays Business School: These students will not be in the Applicant Information System and should contact
Peyton Bolls with any personal information correction requests. Students should be prepared to provide them with a copy of their passport and
must include their UIN. Their contact information can be found below:
For students attending the School of Law: These students will not be in the Applicant Information System and should contact
Jeff Green with any personal information correction requests. Students should be prepared to provide them a copy of their passport and
must include their UIN. Their contact information can be found below:
After a correction has been made in the University database system, please allow a
minimum of
one business day for the information to populate correctly on your Terra Dotta user profile.
If you have questions about content in your Terra Dotta User Profile not explained by the above information, please send an email with subject line "TDS Profile Information Error" including your full name, UIN, and specific question(s) to
iss@tamu.edu.