SEVP Portal

Important Message Regarding SEVP Portal Issues

ISS has received numerous reports from students who are unable to access the SEVP Portal due to technical issues. In many of these cases, the only resolution is for ISS to update the employment information in SEVIS on the student’s behalf. As a result, we have updated our OPT Employment Reporting process so it includes all fields that ISS will need in order to add or update employment information in SEVIS for a student. Additionally, we have added a section within the OPT Employment Update (F-M) request in Terra Dotta for students to indicate any issues they may be having with utilizing the SEVP Portal. 
If you are able to access the SEVP Portal, it is still in your best interest to update your employment information in the SEVP Portal in addition to using this new form because there will be fewer steps for ISS to take, resulting in faster completion of your request. However, if you are unable to access the SEVP Portal, you do not need to inform ISS. ISS will update the employment information on your behalf once we receive your completed form. Remember that ISS must also receive a copy of the front and back of your EAD Card in order to update your employment information in SEVIS, so be sure to submit your EAD card through the OPT Employment Update (F-M) request in Terra Dotta if you have not already provided ISS with a copy. 

​The Department of Homeland Security launched the Student Exchange Visitor Program (SEVP) Portal on March 23, 2018 for F-1 students currently on post-completion Optional Practical Training (OPT) and STEM Extension OPT.  This is limited to students with active EAD cards with a start date that has begun or passed.

The SEVP Portal is a mechanism for students on OPT or STEM OPT to report certain information directly to SEVIS.  Below is the original message from SEVP.

On March 23, 2018, the Student and Exchange Visitor Program (SEVP) will launch the SEVP Portal. The portal is a tool that F-1 or M-1 students on post-completion optional practical training (OPT) or science, technology, engineering and mathematics (STEM) OPT can choose to use to report changes to their home address, telephone number and employer information. As a student on post-completion or STEM OPT, you will be eligible to use the portal. The portal is accessible from both your mobile device and computer.

You will receive an email with instructions on creating a portal account. This email will come from If you do not see the email, check your spam or junk mail folder. If you still do not see it, contact your designated school official (DSO) to have the email sent again.
The email will be sent to the email address on your SEVIS record which is most likely your email address.

The SEVP Portal will allow you to:
  • View details about your post-completion or STEM OPT.
  • Report changes to your address, telephone and employer information.
  • View and update data on all your employers in one place.
Any data updates you make in the portal will be sent directly to the Student and Exchange Visitor Information System (SEVIS).
SEVP has created an SEVP Portal Help section on Study in the States with: Use of the portal is voluntary but highly encouraged by SEVP. If you have any questions about the portal or need assistance, call the SEVP Response Center at 703-603-3400.

ISS requires students who are currently authorized for Post-Completion OPT to report changes to their address, telephone, and/or employment information through the SEVP Portal. In addition, address changes must still be reported through the Howdy Portal. Once necessary updates have been made, students must submit a OPT Employment Update (F-M) request in Terra Dotta to notify ISS of the necessary updates. Visit the Optional Practical Training webpage for more details about OPT employment reporting requirements.

ISS requires students who are currently authorized for STEM OPT to report their address, telephone, and/or employment information and all related changes directly to ISS by using the appropriate 24 Month STEM Validation Reporting requests through Terra Dotta.  At this time, ISS does not recommend that F-1 students on STEM OPT report information through the SEVP Portal. Visit the OPT STEM Extension webpage for more details about STEM OPT reporting requirements.

This article provides information on when a portal email is sent and what text is included in the email. The SEVP Portal emails described below relate to:

  • Creating Portal Accounts
  • Password Resets/Changes
  • Locked Accounts
  • Email Address Changes
  • STEM Reporting Requirements

Physical Address

  • Phone Number
  • Mailing Address
  • Add/update/delete Employer and Employment information while on Post-Completion OPT
  • Edit some of the Employer information while on STEM OPT
  • Name
  • Date of Birth
  • Email Address
  • SEVIS OPT data (authorization dates and type of authorization)
  • ​Add/Delete Employer while on STEM OPT
  • Update spelling of name or date of birth (Submit a copy of corrected passport to ISS)
  • Reset SEVP Portal access (Email
  • Print a new I-20 (You must first comply with the OPT or STEM OPT reporting requirements
Contact SEVP (Monday – Friday, 8am to 6pm ET, except holidays): 
  • Call 703-603-3400  
  • Email and include SEVP Portal in the subject line 
  1. I never received my SEVP link. What should I do?  If you have thoroughly searched your TAMU inbox (including spam mail) and are still unable to locate the link, email with the headline SEVP Portal Link and ask for assistance getting the link re-sent to you. 

  2. The link I received expired. What should I do?  Email with the headline SEVP Portal Link Reset and ask for assistance resetting the link. 

  3. I locked myself out of the SEVP portal. What should I do? On the SEVP Portal login page, there is a “Reset Password” link that is located under the email and password fields. This function allows students to reset their passwords without DSO assistance.