Top 10 ISS


Listed below are the top 10 frequently asked questions for ISS. 

ISS document processing time is an average of 15 business days from the date a student's complete request is submitted. Business days are Monday through Friday, 8:00am – 5:00pm, when the University is open. The busiest months of the year for International Student Services (ISS) are January, April, May, June, August, and December. ISS advisors prioritize cases based on both urgency and when they were submitted. We know that you have deadlines to meet, and we do consider those deadlines when prioritizing cases. To inquire about the status of your request, please send an email to iss@tamu.edu along with your full name and UIN. 
The International Withholding Tax is a federal withholding tax applied to payment amounts not processed via payroll, such as prizes/awards (even non-monetary), grants (including travel grants), scholarships, fellowships, tuition waivers, and stipends. This tax appears on international students’ tuition & fee bills. It is administered by Texas A&M University’s Tax Compliance & Reporting office (https://fmo.tamu.edu/tax-compliance-reporting/).  ISS does not calculate, add, or remove this tax. Additional information can be found at https://iss.tamu.edu/Resources/Tax-Information/International-Withholding-Tax. Inquiries should be directed to internationaltax@tamu.edu.
If you enrolled and started coverage either after September 1st for the Fall coverage period or after January for the Spring/Summer Coverage period then you will be charged for SSHIP for the entire coverage period. At the end of the coverage period AHP will review your account for periods of double coverage and refund you for the time you were paying for both SSHIP and Grad Plan.  The refunds do not occur until after the coverage period ends (that is, during the following Fall or Spring term). For additional information, visit https://iss.tamu.edu/Health-Insurance.  
If you are an F-1 student, review the information available at http://iss.tamu.edu/Current-Students/F-1-Status#2-TravelandVisaRenewal. If you are a J-1 student, review the information available at https://iss.tamu.edu/Current-Students/J-1-Status#2-Travel%2FVisaRenewal. Prior to departing from the U.S., review the latest COVID-19 travel updates at http://iss.tamu.edu/Current-Students/Traveling-and-Coronavirus.  
If you are not currently in an authorized period of STEM OPT employment, then you should email your H-1B Approval Notice to iss@tamu.edu along with your full name and UIN. If you are currently authorized for STEM OPT, then you should submit a Material Change to STEM OPT Employment Request in Terra Dotta to report both the end of your STEM OPT employment and the change to H-1B status through this one request.
ISS no longer receives Post-Completion OPT or STEM OPT EAD cards via email. Instead, we ask that you please include the EAD card copy with your next OPT employment reporting request in Terra Dotta. For Post-Completion OPT, please visit https://iss.tamu.edu/Current-Students/F-1-Status/12-Month-Optional-Practical-Training#0-OPTReportingRequirements. For STEM OPT, please visit https://iss.tamu.edu/Current-Students/F-1-Status/Optional-Practical-Training/24-Month-STEM-Extension#1-Overview.
F-1 student enrollment requirements are outlined at https://iss.tamu.edu/Current-Students/F-1-Status#3-ImmigrationRegulations. J-1 student enrollment requirements are outlined at https://iss.tamu.edu/Current-Students/J-1-Status#3-ImmigrationRegulations. If an F-1 or J-1 student wants to drop a course and will still maintain their F-1/J-1 status after the course is dropped, then no prior authorization from ISS is needed. If an F-1 or J-1 student wants to drop a course and no longer meet their F-1/J-1 status enrollment requirements, they must obtain permission from ISS prior to dropping below full-time. F-1 students can find information about reduced course loads at https://iss.tamu.edu/Current-Students/F-1-Status#2-F-1ReducedCourseLoad. J-1 students can find information about reduced course loads at https://tamu-iss.terradotta.com/?go=J-1_RCL
ISS can only clarify whether a student has an immigration requirement to enroll full-time, so it’s important to note that there could be other reasons for which a student is required to enroll full-time during their graduating semester. If an F-1 or J-1 student does not need to enroll in a full course load during their final term prior to graduation, they have the option to apply for a reduced course load. F-1 students can find information about Final Term reduced course loads at https://iss.tamu.edu/Current-Students/F-1-Status#2-F-1ReducedCourseLoad. J-1 students can find information about Final Term reduced course loads at https://tamu-iss.terradotta.com/?go=J-1_RCL.


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