ISS Advising and Appointments

ISS uses EAB Navigate to support three of our customer service efforts:

1. Virtual Drop-In Advising (via Zoom link at

For drop-in advising, students can access a Zoom link to speak directly with an ISS adivsor.
This is intended for 10 minutes or less advising.
Please visit the Connect with ISS page for additional information and the schedule for Virtual Drop-In Advising.

2. Scheduling Appointments with ISS Advisors

For 30 minute appointments with an ISS advisor, current students will be able to login to EAB Navigate, choose the topic they are needing assistance with, and see when an advisor is available during a time that works with the student’s schedule.
Former students are unable to access EAB Navigate and will need to call +1(979)845-1824 to schedule a 30 minute appointment with an ISS advisor. 
Please visit the Connect with ISS page for additional information about advising appointments.

3. Front Desk Document Pick-Up 

The ISS lobby is open from 8:30am – 12:00pm and 1:00pm – 4:30pm, Monday through Friday, for document pick-up. Effectively immediately, it is no longer required for students to schedule an appointment through EAB Navigate in order to visit the ISS lobby for document pick-up. Beginning on Monday, May 17, 2021, visitors to ISS will once again be asked to sign in at the computers in our lobby before being assisted, but this will be done upon arrival and does not need to be prescheduled.

Please visit the Connect with ISS page for detailed information about visiting the ISS office.
For appointments, click Get Assistance in EAB Navigate and select ISS - International Student Services.
Download the app and login at
Visit to view a video with step-by-step instructions.

For technical assistance using EAB Navigate, please visit
If you have any questions or feedback for International Student Services, please contact us at 979-845-1824 or

For additional services to connect with ISS (Call, Email, Terra Dotta) please visit the Connect with ISS page.
Event Details
DATE: Monday, February 01, 2021