Connect with ISS


What is International Student Services (ISS)?

The mission of the Texas A&M University International Student Services Offices is to support international students as they navigate the complexities of enrolling and transitioning to life in the United States.  We educate students and the university community on policies and regulations and provide programming to enhance the student experience.

Students can connect with ISS in the following ways:

Drop-In Advising

10 minutes or less advising
Please drop in a private Zoom meeting with an ISS advisor for brief question(s) by following this link: http://tx.ag/ISSDropInAdvising.

Students do not need to make an appointment through the EAB Navigate App. Advising time with an ISS advisor will be first come first serve. During Drop-In Advising general immigration questions will be answered such as:

  • Clarification on webinar material (OPT/STEM OPT: I-765, STEM OPT:I-983)
  • Clarification on information on the ISS website
  • Questions about making requests in Terra Dotta
  • Questions about travel

ISS advisors are available:

  • Monday: 8:30 am to 11:30 am & 1:30 pm to 4:30 pm
  • Tuesday: 8:30 am to 11:30 am & 1:30 pm to 4:30 pm
  • Wednesday: 8:30 am to 11:30 am
  • Thursday: 8:30 am to 11:30 am & 1:30 pm to 4:30 pm
  • Friday: 8:30 am to 11:30 am & 1:30 pm to 4:30 pm

Appointment with an ISS Advisor

30 minutes appointment with ISS

Appointments can be scheduled by clicking on the EAB Navigate Icon in the Howdy Portal or by following the link https://tamu.guide.eab.com/.  
 
At this time, former students are unable to access EAB Navigate. Please call +1 (979) 845-1824 to schedule an appointment.
 
Navigate User Guide: https://studentsuccess.tamu.edu/NAVIGATE/For-Students


Call ISS

For quick questions call +1 (979) 845-1824 from 8 am to 5 pm, Monday to Friday.

  • General Questions (travel, OPT, CPT, webinars, etc.)
  • To check the status of requests
  • Make changes to pending requests (mailing options, etc.)
  • Others

Experiencing an Emergency?
 
If you or another student is being detained by a government official or having problems at a U.S. port of entry, call +1 (979) 845-1824 and press 2.  This will take you to the ISS call center.  While this service is available at all times, please only use it for emergency situations. More information can be found at http://iss.tamu.edu/Current-Students/Safety-Information/Informing-ISS-about-an-Emergency.


Email ISS

If you have something to report to ISS or general questions you can also email iss@tamu.edu.  
Please DO NOT SEND documents via email unless you are asked to do so.
 
If you are unsure what is the best way to contact ISS, please start with Drop-In Advising.


Terra Dotta

ISS processes are requested though Terra Dotta. For more information on Terra Dotta please visit https://iss.tamu.edu/Terra-Dotta.


Document Pick up

To pick up requested documents, click on the EAB Navigate Icon in the Howdy Portal or by following the link https://tamu.guide.eab.com/.  
 
Book a front counter appointment by choosing “Front Desk” from the drop-down menu.
 
The Front counter is open from 8:30 am to 4:30 pm, Monday through Friday.
 
At this time, former students are unable to access EAB Navigate. Please call +1 (979) 845-1824 to schedule an appointment.
Navigate User Guide: https://studentsuccess.tamu.edu/NAVIGATE/For-Students 


Office Location:

Physical Location: Pavilion Room 110
 
Mailing Address:
International Student Services
Pavilion 110
1226 TAMU
College Station, TX 77843-1226
 
ISS is open from 8 am to 5 pm, Monday through Friday, while the University is open.
 
For help finding the Pavilion click here.
For help finding parking on-campus click here.
For more information about visitor parking click here.