If you have plans to travel outside of the U.S., please make sure that your Certificate of Eligibility (I-20 or DS-2019) is endorsed for travel before you leave and that the travel signature will still be valid upon re-entry.
Travel signatures on I-20s and DS-2019s are valid for one year, though it is recommended to have a signature no more than 6 months old if you will need to apply for a visa while abroad. Be sure to check your I-20 to see if it says "Initial" or "Transfer" instead of "Continuing Student." Only I-20s indicating "Continued attendance at this school" in item #3 should be signed for travel.
If you changed or are changing degree level or major, you must ask for a new I-20 from an ISS advisor prior to your departure from the U.S.
To request a travel signature please refer to the Travel Signature Request Form
If you will be traveling to Mexico and you are not a citizen of Mexico, please also submit a completed Notification for International Students Pursuing Personal Travel to Mexico
along with your Travel Signature Request Form.
Please visit following link to get your most recent I-94 : https://i94.cbp.dhs.gov/
If your travel history information is outdated on your electronic I-94 record, your I-94 record itself is incorrect, or you cannot locate your I-94 record online, first review the information and resources provided at https://i94.cbp.dhs.gov/
for online help. If you cannot resolve this online, then you will want to contact the U.S. Customs and Border Protection’s (CBP) Deferred Inspections Office, which is a unit within the U.S. Department of Homeland Security (DHS). You could contact them over the phone: 281-443-4350
. You’ll need your immigration documents in front of you when you call. Ask if they can assist you with correcting your record. You can also email them at CBPHOUI94@cbp.dhs.gov
for assistance. In certain circumstances, CBP will require you to appear in person to resolve your case but most inquiries can be handled remotely. Their office is located in Humble, TX. You may also visit https://www.cbp.gov/document/guidance/deferred-inspection-sites
for this office’s most up-to-date contact information.
U.S. Customs and Border Protection (CBP)
U.S. Department of Homeland Security (DHS)
19581 Lee Road, Humble, TX 77338
If you will need a new U.S. visa in order to re-enter, please be aware that you may face delays in visa issuance from a U.S. Embassy or Consulate. Significant delays in visa issuance may occur if you are in certain technical fields of study OR are from one of the following countries: Afghanistan, Algeria, Bahrain, Cuba, Djibouti, Egypt, Eritrea, Indonesia, Iran, Iraq, Jordan, Kuwait, Lebanon, Libya, Malaysia, Morocco, North Korea, Oman, Pakistan, Qatar, Saudi Arabia, Somalia, Sudan, Syria, Tunisia, Turkey, the United Arab Emirates or Yemen.
Consulates and Embassies are more frequently conducting background checks on individuals from these countries and individuals in certain technical fields, resulting in significant delays in visa processing times. There might be processing delays up to 120 days to obtain new visas. If you are a citizen of one of these countries, or are in high tech fields, AND you need a new visa to re-enter, it is NOT ADVISABLE for you to travel. Please contact ISS if you have questions regarding this.
For additional resources please refer to the following pages: