Important Alerts

Update Regarding ISS Front Desk Opening

August 5th, 2020

We recognize that this semester will be different with your classes and how you interact with the offices on campus.  International Student Services is altering how students interact at the ISS front desk.  International Student Services will re-open the ISS lobby for front desk appointments only starting the week of August 10, 2020 on Tuesday afternoons and Friday mornings

Students may sign up for a front desk appointment to come to the ISS lobby to pick-up documents or to schedule an advising appointment.  Front desk appointments to come to the ISS lobby can be scheduled at   

If you have already chosen a mailing option for your document(s), it has not already been mailed, and now want to pick it up in person at ISS, please send an email with Subject: Mailing Option Change to with your full name, UIN, and a statement that you wish to cancel your mailing request and you plan to schedule a front desk appointment for pick-up. 

Students can continue to schedule advising appointments by calling 979-845-1824.  All advising appointments will continue to be by telephone or by ZOOM.   Detailed information on how to schedule an appointment has been mailed out to all students and are available at

Initial F-1, Initial J-1 and Transfer J-1 Check-ins NOW LIVE

July 28th, 2020

ISS is pleased to announce that all check-ins are NOW LIVE in Terra Dotta. More information, including application links, can be found at either or  We appreciate everyone's patience as we made these more streamlined for students. 

Important Message regarding SEVP Portal Issues

July 10th, 2020

ISS has received numerous reports from students who are unable to access the SEVP Portal due to technical issues. In many of these cases, the only resolution is for ISS to update the employment information in SEVIS on the student’s behalf. As a result, we have updated the OPT Employment Reporting Form so it now includes all fields that ISS will need in order to add or update employment information in SEVIS for a student. Please do not use the previous version of the OPT Employment Reporting Form and instead please use this updated version. The updated version of the form can be found on the ISS website at
If you are able to access the SEVP Portal, it is still in your best interest to update your employment information in the SEVP Portal in addition to using this new form because there will be fewer steps for ISS to take, resulting in faster completion of your request. However, if you are unable to access the SEVP Portal, you do not need to inform ISS. ISS will update the employment information on your behalf once we receive your completed form. Remember that ISS must also receive a copy of the front and back of your EAD Card in order to update your employment information in SEVIS, so be sure to submit this to if you have not done so already. Remember to include your full name and UIN in all correspondence with ISS.

Update to Average ISS Processing Times

May 11th, 2020

Due to the high volume of applications received, International Student Services is outside the 5 to 10 day processing average.  We are prioritizing applications that have immediate due dates.  We have received over 1,400 records for processing from new, current and former students. 

ISS staff are working from home and come to the office to print the completed I-20s or DS-2019s.  This is slowing the processing down, but advisors are working as quickly as possible.  As such, the processing time goal will now be 15 business days.